Showing posts with label Support Issues. Show all posts
Showing posts with label Support Issues. Show all posts

Saturday, June 12, 2010

Changing a Revit 2011 deployment type from imperial to metric

from: Autodesk.com

Published date: 2010-Jun-01
ID: TS15220364

Applies to:
Autodesk® Revit® Architecture 2011
Autodesk® Revit® MEP 2011
Autodesk® Revit® Structure 2011

Issue

You have created a deployment of Revit 2011 and you would like to change the deployment default from Imperial to Metric.

Solution

When modifying the options of a deployment, in Applications Settings > Language, toggle the Language option to English in the drop down menu. Once you have selected English, you will be able to edit the Default Units to Metric.


revit_imperial_to_metric.mp4 (mp4 - 965Kb)

Friday, June 4, 2010

Enabling 3GB switch on Windows Vista™ or Windows 7

Enabling 3GB switch on Windows Vista™ or Windows 7


Published date: 2010-May-27
ID: TS1069947

Applies to:
AutoCAD® 2011
AutoCAD® 2010
AutoCAD® 2009
AutoCAD® 2008
AutoCAD® Architecture 2011
AutoCAD® Architecture 2010
AutoCAD® Architecture 2009
AutoCAD® Architecture 2008
AutoCAD® Civil 3D® 2011
AutoCAD® Civil 3D® 2010
AutoCAD® Civil 3D® 2009
AutoCAD® Civil 3D® 2008
AutoCAD® Electrical 2011
AutoCAD® Electrical 2010
AutoCAD® Electrical 2009
AutoCAD® Electrical 2008
AutoCAD® Inventor® Professional Suite 2011
AutoCAD® Inventor® Professional Suite 2010
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Professional 2008
AutoCAD® Inventor® Suite 2011
AutoCAD® Inventor® Suite 2010
Autodesk® Inventor™ Suite 2009
Autodesk® Inventor™ Suite 2008
AutoCAD® Land Desktop 2009
AutoCAD® Land Desktop 2008
AutoCAD® Map 3D 2011
AutoCAD® Map 3D 2010
AutoCAD® Map 3D 2009
AutoCAD® Map 3D 2008
AutoCAD® Mechanical 2011
AutoCAD® Mechanical 2010
AutoCAD® Mechanical 2009
AutoCAD® Mechanical 2008
AutoCAD® MEP 2011
AutoCAD® MEP 2010
AutoCAD® MEP 2009
AutoCAD® MEP 2008
AutoCAD® P&ID 2010
AutoCAD® P&ID 2009
AutoCAD® P&ID 2008
AutoCAD® Plant 3D 2009
AutoCAD® Plant 3D 2010
AutoCAD® Revit® MEP Suite 2011
AutoCAD® Revit® MEP Suite 2010
AutoCAD Revit MEP Suite 2009
AutoCAD Revit MEP Suite 2008
Autodesk® Inventor® 2011
Autodesk® Inventor® 2010
Autodesk® Inventor™ 2009
Autodesk® Inventor™ 2008
Autodesk® Revit® Architecture 2011
Autodesk® Revit® Architecture 2010
Revit® Architecture 2009
Revit® Architecture 2008
Autodesk® Revit® Structure 2011
Autodesk® Revit® Structure 2010
Revit® Structure 2009
Revit® Structure 2008
Autodesk® Vault 2009
Autodesk® Vault 2008

You want to enable the 3GB switch on the Windows Vista™ or Windows 7 operating systems.

To enable the 3GB switch on Windows Vista™ or Windows 7:

  1. Right-click Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
  2. At the command prompt, enter "bcdedit /set IncreaseUserVa 3072"
  3. Restart the computer.

To disable the 3GB switch:

  1. Right-click on Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
  2. At the command prompt, enter "bcdedit /deletevalue IncreaseUserVa"
  3. Restart the computer.

For more information on the 3GB switch, refer to the following Microsoft MSDN article:

http://msdn.microsoft.com/en-us/library/ff556232.aspx

Wednesday, June 2, 2010

Blue Screen on Startup when using Nvidia Graphics Card Version 197.85

Blue Screen on Startup when using Nvidia Graphics Card Version 197.85


Published date: 2010-May-21
ID: TS15178992

Applies to:
AutoCAD® 2011
AutoCAD® Architecture 2011
AutoCAD® Civil 3D® 2011
AutoCAD® Map 3D 2011
AutoCAD® Mechanical 2011
Autodesk® 3ds Max® 2011
Autodesk Alias Design 2011
Autodesk® Inventor® 2011
Autodesk® Maya® 2011
Autodesk® Moldflow® Adviser Advanced 2011
Autodesk® Navisworks® Manage 2011
Autodesk® Revit® Architecture 2011
Autodesk® Revit® MEP 2011
Autodesk® Revit® Structure 2011
Autodesk® Vault 2011

Issue

You may experience a "blue screen of death" crash when starting a machine when the 3GB switch is enabled on a Windows XP 32 bit operating system using the NVidia graphics card driver version 197.85

The following graphics cards may be affected:

Quadro FX series:
FX 570, FX 5800, FX 580, FX 370, FX 3500, FX 1800, FX 3800, FX 550, FX 350, FX 560, FX 5500, FX 380, FX 4500 X2, CX, FX 540, FX 4700 X2, FX 4600, FX 4000, FX 1500, FX 3400/4400, FX 370 Low Profile, FX 3450, FX 4500, FX 5600, FX 1400, FX 3700, FX 4800, FX 1700

Quadro NVS series:
NVS 295, NVS 450, NVS 440, NVS 420, NVS 290, NVS 285

Quadro Blade/Embedded Graphics Board series:
Quadro FX 770M, Quadro FX 560M, Quadro FX 370M, Quadro FX 1600M, Quadro FX 3600M, Quadro NVS 120M.

Solution

Disabling the 3GB switch on a Windows XP 32 bit operating system using one of the graphic cards listed above and the NVidia graphics card driver version 197.85 will prevent the crash from occurring.

Information regarding the 3GB Switch on Windows XP

NVidia is aware of the problem and is investigating

Is anyone using Deep Space for analytics? https://www.deepspacesync.com/